I wake up thinking today will be different!....Cue Sonny & Cher...It's Groundhog day
But, when I place the short sale call, make it through the automated voice mail maze and finally get to talk to a live person I realize I'm at the same place I was yesterday. And no matter what I do tomorrow I'll be no further ahead.
Some of the common customer service answers (they can choose from if they don't want to help).
#1) I don't see the authorization form allowing us to talk to you.
#2) before we can have any further discussion I'll need your Tax I.D.# (in writing and recorded)
#3) The Conference call authorization was only good for that one time, You'll need a new authorization to talk to us again.
#4) I don't see the Buyers pre-approval letter *so we can't go any further till we have that.
#5) We are waiting on the sellers (pick one)..hardship letter, 1099, W2, Tax Return, Bank Statement, list of assets *so we can't go any further till we have that.
#6) We don't have the appraisal back yet (and can't tell you if it's been ordered, by who or who's been hired).
#7) No we have everything we need, but my supervisor will have to write up a letter of recommendation and send it back to the mortgage department for review.
#8) We sent the recommendation letter today...we'll let you know in 6 to 8 weeks!
#9) Nothing yet it looks like it's been about 6 weeks...they must still be reviewing the file?
#10) If you can get the buyer to sign an addendum to pay $5,000 more for the property, and convince the association to take half of the condo fees that are due, and you drop your commission by 50% we'll get you an approval letter soon.
Oh thank you bank from Hell...it's been 12 weeks since we started this deal...I'll be happy to do it for free after all the daily calls to you and from the buyers bank, the buyer, the buyers title company , owners association, seller, seller's children, and every Realtor I know waiting for a closed comp was fun and Magical for me. Why should I get paid on these deals they are easy, educational...and down right entertaining.
I think I'll learn French, start playing the piano, take a CPR class, ice sculpture, and hope I see my shadow Tomorrow.
I should buy some life insurance!!
Your-White Mountain New Hampshire real Estate Expert
steve@alpinelakes.com toll free 800-926-5653 /cell 603-381-7898
MLS search and Realtor web site: www.alpinelakes.com
My outside Blog: www.steveswhitemountainblog.com
Lincoln NH & Local interest site: www.localism.com/nh/lincoln
