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What's Wrong with this picture..Past Puffing?..Or general Distrust?

I sent a photo to a customer, who's #1 criteria is a great view; Photo sent below, Am I puffing?

The Customer sent me back a note, "you are right this is an awesome view- where did you take it from?"

I took the photo from the deck..right in front of the picture window..I returned  as my response. Here it comes, well no offense but before we drive 2 hours to take a look at the property, can you show me that this was taken from the house you are representing? I was offended, but the interior pictures were enticing enough for (this would be buyer) to follow up with a simple (if not accusatory request) so off I went to take the following photo..through the living room window (Second photo taken 10 feet from the first-facing the same direction).

I forwarded this note: Sorry about the dark photos, it's hard to take an outdoor shot through a living room window. Be assured this is the subject property being offered in the short sale. There is a 22 foot wall of glass looking out at the most spectacular view in my area, I opened the binds just enough for the enclosed photos.

Have we soiled our reputation to the point where actual photographs of a property are called into question?

  Customers want a great deal, a great view and have lost some level of trust with us. This saddens me I have been selling real estate for 25 years and have never had a customer question my ethics. A man or woman's reputation is only as solid as their character. What do my fellow Realtors think of this dilemma? Is there something you say to a potential client or customers that smooths the path to trust, prior to a face to face meeting? Or is it the market that is making everyone gun shy and question our representations?

Property listed 12 months ago $799,900 - Current Asking $499,900..Subject to a bank short sale ...What's wrong with this Picture?

 

                       

                                                                                                                                                                              Your-White Mountain New Hampshire real Estate Expert

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    Grafton County NH MLS search

25 commentsSteve Loynd • January 26 2009 12:31PM
What's Wrong with this picture.. Past Puffing?.. Or general Distrust?
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I sent a photo to a customer, who's #1 criteria is a great view; Photo sent below, Am I puffing? The Customer sent me back a note, "you are right this is an awesome view- where did you take it from? " I took the photo from the deck.. right in… more